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Domestic Orders:

• Domestic orders are shipped using Kerry Express Thailand or SCG Express.
• A tracking number will be provided once the parcel is sent out.
• Orders are dispatched within 1-3 business days from our Bangkok Warehouse.
• Delivery times range from 1-3 business days, depending on your order time.
• Please note that a recipient's signature is required for delivery.
• We ship after receiving payment. It may take a few hours for tracking numbers to activate on the shipper's site.

Standard Shipping:

• Standard shipping is free for all domestic orders.

Next Day Delivery :

• Fee: 85 THB
• Delivery window: 3 pm to 7 pm (Mon-Sat)

Conditions:

• Arrives on the next business day.
• Available in the Bangkok area.
• Applicable only for in-stock items.
• Deliveries on Sundays and public holidays will occur on the following business days.

Express Delivery by Lalamove (Bangkok Area):

• Order over 15,000 THB: Free
• Order under 15,000 THB: 350 THB
• Order on our website, provide shipping details, make payment, and our team will confirm the delivery time.

Conditions:

• Available from 9 am to 4 pm, Mon-Fri (excluding public holidays).
• Applicable only for in-stock items.

Fast Delivery by Lalamove (Greater Bangkok):

• Fee: 450 THB
• Order on our website, provide shipping details, make payment, and our team will confirm the delivery time.

Conditions:

• Available from 9 am to 3 pm, Mon-Fri (excluding public holidays).
• Applicable only for in-stock items.

International Orders:

• International orders are shipped via FedEx, DHL, or EMS.
• A tracking number will be provided upon parcel dispatch within 1-7 business days from our Hong Kong Warehouse.
• Delivery time varies between 3 to 15 business days, depending on the chosen shipping type.
• A signature is required for the delivery of international orders.

Office location:

61/33 Moo 6, Sao Thong Hin, Bangyai, Nonthaburi 11140, Thailand

Working hours:

9:00-18:00 Monday-Friday, by appointment only (We will be closed on public holidays)

Contact phone number:

(66)062-236-3322 Natthakorn

(66)080-201-1234 Weerawat

LINE:

ID @groov.asia

Email:

To contact us via email, Please submit our contact form and we will reply as soon as we can.

Now offered on Shopee and Lazada platforms. Learn how to pay with credit card on Lazada and Shopee here or contact our support team for more information.